Partner Readiness: Building training plans for your employees on Dynamics NAV by Gina Haines,Lotte Cordt Ihlemann

My first impression was that it was mostly salestalk to sell courses and certifications to both partners and customers, but later on it got more interesting. It was focused on NAV5.0 and NAV2009 though.

Why do you care about training your people?
-more consultants=more revenue, more margin.
-more productive consultants=more revenue, more margin, higher profitability
-avoid burn them out

Partner launch portal
-one stop shop
–product downloads
–VPCs/CTPs
–training materials&recordings
–sales and marketing materials
–etc
–see also on the partnersource. There are some links for NAV5 and NAV2009! Keep also that page in mind, they will continue uploading new material.

Global launch portal for MS Dynamics NAV 5.0SP1 on partnersource
-Readiness training-point!

NAV2009 material
-march-april: technical
-july-august: sales+marketing
-october-november: specific material

Service plans : advantages : e-learning, downloads, …

There is also a “learning plans” that gives the roadmap and explains types of learning, certifications, …
The sheet is for both partners as customers. You can find it on partnersource.
Also customers can get the same certifications as partners. In the future this can be more interesting with the rolebased trainings if Microsoft decides to create them.

Some changes : The master doesn’t exist anymore! Now you are a specialist if you pass 1 exam. A professional if you pass multiple exams.

It is not possible to train people on older versions. They consider max. 2 versions back for valid certifications.

How to use the new partnersource! Now it gets interesting!
-the main things will be on the first page.
-program highlights and resources should be checked regularly.
-Training resources=>E-learning explains what is e-learning.
-There are also some RSS-feeds

I couldn’t stop myself for taking a look at it. I didn’t see it yet. They are still solving some minor problems with it.

How to use e-learning
-There is also a survey after each e-course. They insisted that they look at the surveys. So use them.
-you need a partner service plan. If you have it, the first time it will ask you some questions to setup some things and then you go (to e-learn).

Some sidenote: I noticed some time ago that the MVP’s can get some free (quite a lot actually) hours of e-learning for Microsoft products. I asked if this includes the NAV e-learning courses but it doesn’t. Maybe we should ask to add it to that offer.

The learning is going from book-knowledge to on-hand knowledge. They are working on this.

Classroom training:
-best parts are the hand-on training and the discussions

-How to get a certification:
–choose certification plan
–gain hands-on experience
–get extra training
–use certifaction exam preparation
–get certification

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