Improving Customer Satisfaction with Microsoft CRM

Keeping your customers happy is critical in distinguishing your company from the competition. In today's competitive cost-cutting business evnironment, the enterprise that takes better care of its customers will stand out. Join this webcast to learn how Microsoft Customer Relationship Management (CRM) provides the high-quality service that keeps customers coming back time and again, from both a sales and service perspective.

Presenter: Mary Madrigal, Solution Specialist, Microsoft Business Solutions

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