"Search Name" on a Customer Card

yuppicideyuppicide Member Posts: 410
edited 2012-04-02 in Navision Attain
Short story:

What does the field "Search Name" on a Customer Card actually do and how does it go about getting updated?

I notice a lot of Names on Customer Card are different from Search Name.

It doesn't really matter, but I am curious.

For example, I have one customer like "Name: Customer1 **", but under Search Name it just says "Customer1". There's a LOT of them like this, not that it really matters.

Then I have another like "Name: Customer2", but under Search Name it is "Customer2 ********" which leads me to at one point this customer was blocked, but we've got no notes in the Comment Sheet to document that. (We use ** on Names as a visual indicator to show blocked customers, yeah I know it's a wildcard and shouldn't be used, they started this before I was working here)

Another is entirely different all together.. it might be like "Name: Tom's Hardware, Inc." but the Search name is "Tom's Hardware Store #105".

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