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Error installing NAV Service for RTC client

fandersenfandersen Member Posts: 5
edited 2014-08-21 in NAV Three Tier
Hi,

Im trying to install NAV 2009_SP1_HF1 Service on a Windows 2008 R2 server, but the installation rolls back in the end.

I've got the following error in the event log on the server:
Faulting application name: Microsoft.Dynamics.Nav.Server.exe, version: 6.0.29626.0, time stamp: 0x4a849d4a
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
Exception code: 0xe0434f4d
Fault offset: 0x0000b727
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

Any suggestion?

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    sebsidsebsid Member Posts: 27
    I get the exact same error. It seems the server is unable to start the service for some reason. However i'm using Nav 2009 R2.
    Where you able to solve it?

    //Sebastian
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    sebsidsebsid Member Posts: 27
    I just solved the problem.

    What you need to install is first of all net. tcp port sharing (in server 2008 r2 you'll find it under the Application server role).

    Also install .net framework 3.5 once your at it, this however has nothing to do with the service not wanting to start.

    Hope this will help someone!

    /Sebastian
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    rfajdigarfajdiga Member Posts: 40
    Hi,

    did anyone fix this? I got the same problem when I try to start service after upgrade NAV 2013 R2 from B36366 to 36897 so does anyone knows the solution?

    There is two error log in event viewer:
    1st is:
    Application: Microsoft.Dynamics.Nav.Server.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.TypeLoadException
    Stack:
    at Microsoft.Dynamics.Nav.WindowsServices.DynamicsNavServer.Main(System.String[])

    2nd is:
    Faulting application name: Microsoft.Dynamics.Nav.Server.exe, version: 7.1.36897.0, time stamp: 0x53879fcc
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.16384, time stamp: 0x5215fa76
    Exception code: 0xe0434352
    Fault offset: 0x0000000000008384
    Faulting process id: 0xf10
    Faulting application start time: 0x01cfb96529f2256e
    Faulting application path: C:\Program Files\Microsoft Dynamics NAV\71\Service\Microsoft.Dynamics.Nav.Server.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 70981a84-2558-11e4-80b5-00155d011b00
    Faulting package full name:
    Faulting package-relative application ID:

    I tried already with executing sfc /scannow command but no luck.
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    geordiegeordie Member Posts: 655
    Did you try using the Windows debugging tool to check for any more detailed error?
    Something like:
    C:\Program Files\Debugging Tools for Windows (x64)>cdb -pn Microsoft.Dynamics.Nav.Server.exe
    
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    rfajdigarfajdiga Member Posts: 40
    Unfortunately there was no success with debugging tools for windows, so I tried last option to download new build 36897 and seems that files was corrupted in previous folder so with new files, new build works fine.

    Thank You all for help.
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