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 Post subject: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Thu Jun 28, 2012 4:20 pm 
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Joined: Tue Aug 08, 2000 7:01 am
Posts: 58
Country: United States (us)
Hi - when I print reports from RTC, the data is printing in small font in the upper left corner of the paper (see attachment). Print preview looks fine, and printing is fine from Classic. I have 2 builds of NAV 2009 R2 running side by side on my pc - original build and Build 32942, and both are printing the RTC reports this way. (When I only had the original build installed, it was also printing this way, so it's not the result of the multiple builds). Has anyone seen this?
Thanks!


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SO RTC.PNG
SO RTC.PNG [ 212.86 KiB | Viewed 2161 times ]
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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Thu Jun 28, 2012 8:15 pm 
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Posts: 213
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lgp wrote:
Hi - when I print reports from RTC, the data is printing in small font in the upper left corner of the paper (see attachment). Print preview looks fine, and printing is fine from Classic. I have 2 builds of NAV 2009 R2 running side by side on my pc - original build and Build 32942, and both are printing the RTC reports this way. (When I only had the original build installed, it was also printing this way, so it's not the result of the multiple builds). Has anyone seen this?
Thanks!



What does your Visual Studio layout look like? Maybe something on there that is making it print like that

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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Thu Jun 28, 2012 8:18 pm 
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I had made a couple of small changes to the RTC layout for the Sales Order that is in the image (i.e. replaced Your Reference field with Ext. Doc. No., added Shipping Agent description, added Ship Date column). However, all of my reports are printing that way, including standard reports that I have not modified.


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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Thu Jun 28, 2012 9:27 pm 
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MVP Microsoft Dynamics NAV

Joined: Fri Jun 06, 2003 9:01 pm
Posts: 7069
Location: L.I., New York
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looks like it's printing in landscape. Is that your printers default orientation?

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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Fri Jun 29, 2012 10:58 am 
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Location: Ahmedabad,Gujarat
Country: India (in)
Please attach your visual studio layout.

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Jatin Patel
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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Sat Jun 30, 2012 4:16 am 
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Location: Atlanta,GA
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Hi, I am sorry but i don't think i have understood the real issue with the report, is the report layout an issue or data format on the report.

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Suresh Kulla
ArcherPoint, LLC http://www.archerpoint.com


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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Thu Jul 05, 2012 3:45 pm 
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Thanks for the responses - I have been away on vacation...
Savatage - it is not printing landscape, the orientation is portrait.
Jatin - All reports are printing this way, not just the one report I have modified, so I'm not sure there's any benefit to attaching the VS layout.
Skulla - the issue is with the layout. The data is correct, but all text is printing "squished" up into the upper left corner of the report.


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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Thu Jul 05, 2012 4:15 pm 
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MVP Microsoft Dynamics NAV

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Location: L.I., New York
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Check your margins too.

Perhaps the right margin is 2.5 instead of .25
:-k

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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Sat Jul 07, 2012 3:40 pm 
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MVP Microsoft Dynamics NAV
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Joined: Thu Sep 04, 2008 8:34 pm
Posts: 439
Location: Copenhagen
Country: Denmark (dk)
Send me the report, then I will have a look at it. Use pm to share contact details.

/Claus Lundstrøm

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I'm blogging here:http://mibuso.com/blogs/clausl and used to blog here: http://blogs.msdn.com/nav
I'm also offering RDLC Report Training, ping me if you are interested. 600+ NAV developers have now been at my training


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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Tue Aug 07, 2012 2:56 pm 
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Joined: Thu Feb 14, 2002 8:01 am
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Location: Jönköping
Country: Sweden (se)
Did you solve this? I have the same issue, for two users when printing RTC reports (all RTC reports). It's the same build and I've checked the printer settings with no luck.

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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Tue Aug 07, 2012 3:12 pm 
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MVP Microsoft Dynamics NAV
NAV TechDays 2014 attendee

Joined: Thu Sep 04, 2008 8:34 pm
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Location: Copenhagen
Country: Denmark (dk)
I guess, I never received a PM message with report attached, so I assume problem magically has disappeared :-k

/Claus Lundstrøm

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Claus Lundstrøm | MVP | Senior Product Manager | Continia.com
I'm blogging here:http://mibuso.com/blogs/clausl and used to blog here: http://blogs.msdn.com/nav
I'm also offering RDLC Report Training, ping me if you are interested. 600+ NAV developers have now been at my training


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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Tue Aug 07, 2012 4:16 pm 
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Location: Jönköping
Country: Sweden (se)
Well time can make problems dissapear so I guess I'll wait a little bit longer :D

The problem isn't in the layout it works perfekt for all other users. Maybe a later build will correct this problem but nothing I can find in msft support but I'll give the latest build a try.

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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Tue Aug 14, 2012 5:34 pm 
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So sorry, between vacations and busy schedules, I had let this one drop. Claus, I will send you a PM with a report attached, although I'm not sure what looking at the layout will reveal. This is happening on any report that I print, standard reports as well as custom, so I haven't made a change to the standard report layouts to cause the problem. It's also happening on different builds of R2. I do appreciate the feedback and help on this - and again apologize for not keeping up on this after asking for help. :oops:


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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Tue Sep 25, 2012 6:12 pm 
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Joined: Tue Aug 08, 2000 7:01 am
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Hi All - updating you that this is still unresolved. Claus worked with me to try some things (thanks so much Claus!) but it's still happening. The only thing I did notice was that if I print to pdf using the built-in NAV function, the report prints correctly. If my print to my PDF995 printer, it does not. If anyone has figured out a resolution in the meantime, please post.


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 Post subject: Re: RTC Reports Printing - Small and in Left Upper Corner
PostPosted: Tue Sep 25, 2012 7:32 pm 
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Joined: Thu Feb 14, 2002 8:01 am
Posts: 269
Location: Jönköping
Country: Sweden (se)
Hi, I think I got the solution. On client computers they have set magnify to get bigger icon etc. That's whats causing my problems when printing RTC reports. Check it out if it works for you as well.

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