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 Post subject: [Solved] Error when importing attachement in Interaction template in
PostPosted: Tue Jun 12, 2012 6:30 am 
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Joined: Fri Jul 15, 2011 8:43 am
Posts: 53
Country: Mauritius (mu)
Hi,

When trying to import an attachment in Interaction template in RTC in Nav 2009 R2, I am getting the error below.
However the same process is working in the classic version.

"You have canceled the import process."

Your help/suggestion will be highly appreciated.

Thanks,
Rizwana


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 Post subject: Re: Error when importing attachement in Interaction template
PostPosted: Tue Jun 12, 2012 6:46 am 
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MVP Microsoft Dynamics NAV

Joined: Tue Sep 02, 2008 8:37 am
Posts: 4602
Location: Hyderabad
Country: India (in)
I am using NAV2009R2 and I can successfully Import the Interaction Template..

If you press Cancel button on Import dialogue screen then only you get above error message..

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http://mibuso.com/blogs/mohana
http://mohana-dynamicsnav.blogspot.in/
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 Post subject: Re: Error when importing attachement in Interaction template
PostPosted: Tue Jun 12, 2012 6:53 am 
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Joined: Fri Jul 15, 2011 8:43 am
Posts: 53
Country: Mauritius (mu)
Is there any setup or configuration that I have to do. Because when I click on the Open button from the dialog window I get the error message.

Thanks,
Rizwana


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 Post subject: Re: Error when importing attachement in Interaction template
PostPosted: Tue Jun 12, 2012 7:01 am 
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MVP Microsoft Dynamics NAV

Joined: Tue Sep 02, 2008 8:37 am
Posts: 4602
Location: Hyderabad
Country: India (in)
No..setup..
I simply tried on base database..

Did you select the correct file before pressing Open..

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http://mibuso.com/blogs/mohana
http://mohana-dynamicsnav.blogspot.in/
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 Post subject: Re: Error when importing attachement in Interaction template
PostPosted: Tue Jun 12, 2012 7:13 am 
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Joined: Fri Jul 15, 2011 8:43 am
Posts: 53
Country: Mauritius (mu)
it works now. In the marketing setup the attachment storage type should be Embedded.


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 Post subject: Re: Error when importing attachement in Interaction template
PostPosted: Tue Jun 12, 2012 7:19 am 
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MVP Microsoft Dynamics NAV

Joined: Tue Sep 02, 2008 8:37 am
Posts: 4602
Location: Hyderabad
Country: India (in)
Thank you for sharing the solution.. :thumbsup:

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http://mibuso.com/blogs/mohana
http://mohana-dynamicsnav.blogspot.in/
https://www.facebook.com/MohanaDynamicsNav


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