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 Post subject: Active Sessions not available in Debugger in NAV 2013
PostPosted: Fri Apr 12, 2013 12:47 pm 
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Joined: Wed Oct 12, 2011 10:52 am
Posts: 8
Country: India (in)
Hi Experts,

At one of our client, When we go into the debugger system is not showing any active sessions even-though there are many users (at least more than 50) are logged in the NAV 2013.

I started looking into this issue and found that the issue is in "Session Event" table. in this table, when user get logged in the entry get inserted as Logon but immidiately in some seconds other entry for close and Logoff get inserted with comment of "Force closed by server" but the user is still working on the system and hence that user is not getting available in Active session and debugger.

This issue is now pain for us because we are not able to debug the session in case where there is a problem in transaction and we need to find out the issue.

Please help us in this matter.


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 Post subject: Re: Active Sessions not available in Debugger in NAV 2013
PostPosted: Wed Apr 17, 2013 9:30 pm 
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Joined: Fri Aug 13, 2010 5:30 pm
Posts: 67
Country: United States (us)
Do you have more than one instance running on the service tier?


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 Post subject: Re: Active Sessions not available in Debugger in NAV 2013
PostPosted: Thu Apr 18, 2013 8:42 pm 
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Joined: Wed Oct 12, 2011 10:52 am
Posts: 8
Country: India (in)
Dear Expert,

Sorry for Delay in response,

Yes, We have created three different instances on three different application server for the same NAV database to distribute the Application server Load.

2 services for users
1 service for admin and developer


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 Post subject: Re: Active Sessions not available in Debugger in NAV 2013
PostPosted: Thu Apr 18, 2013 9:47 pm 
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Joined: Fri Aug 13, 2010 5:30 pm
Posts: 67
Country: United States (us)
Restart the user services on the service tier, then try to open the sessions table from the dev env. If this doesn't work, restart the service tier server.


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