| | Part I. About the site |
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| 1. | How useful do you find the overall content of the site? |
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| Very useful | | 507 | | 65% |
| Useful | | 247 | | 32% |
| Somewhat useful | | 26 | | 3% |
| Somewhat useless | | 2 | | 0% |
| Not useful | | 0 | | 0% |
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| 2. | How easy is the site to navigate? |
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| Very easy | | 276 | | 35% |
| Somewhat easy | | 406 | | 52% |
| Neither easy nor hard | | 81 | | 10% |
| Somewhat hard | | 19 | | 2% |
| Very hard | | 0 | | 0% |
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| 3. | How would you rate the look of the site? |
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| Excellent | | 85 | | 11% |
| Very good | | 355 | | 45% |
| Good | | 303 | | 39% |
| Fair | | 38 | | 5% |
| Poor | | 1 | | 0% |
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| 4. | How long do you know this site? |
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| As of today | | 12 | | 2% |
| < 1 month | | 23 | | 3% |
| < 6 months | | 69 | | 9% |
| < 1 year | | 98 | | 13% |
| < 2 years | | 124 | | 16% |
| > 2 years | | 456 | | 58% |
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| 5. | How many times have you visited this site? |
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| First time | | 14 | | 2% |
| 2-9 visits | | 33 | | 4% |
| 10-19 visits | | 40 | | 5% |
| More than 20 visits | | 695 | | 89% |
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| 6. | How often would you visit this site again? |
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| Once a day | | 97 | | 12% |
| Several times a day | | 132 | | 17% |
| Once a week | | 131 | | 17% |
| Several times a week | | 230 | | 29% |
| Once a month | | 51 | | 7% |
| Several times a month | | 120 | | 15% |
| Once a year | | 0 | | 0% |
| Several times a year | | 20 | | 3% |
| Don't plan to return | | 1 | | 0% |
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| 7. | How many people have you informally encouraged to use the site? |
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| 1 | | 24 | | 3% |
| 2-3 | | 221 | | 28% |
| 4-10 | | 272 | | 35% |
| 11 or more | | 222 | | 28% |
| None | | 43 | | 5% |
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| 8. | What is your most favorite section of the site? |
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| Forum | | 538 | | 69% |
| Downloads | | 199 | | 25% |
| Business Directory | | 10 | | 1% |
| Product Directory | | 6 | | 1% |
| How To's | | 27 | | 3% |
| Other (please specify) | | 2 | | 0% |
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| - Forum, Downloads and How To's equally
- Downloads, Product Directory, How To's |
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| 9. | What is your least favorite section of the site? |
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| Forum | | 72 | | 9% |
| Downloads | | 61 | | 8% |
| Business Directory | | 403 | | 52% |
| Product Directory | | 128 | | 16% |
| How To's | | 73 | | 9% |
| Other (please specify) | | 45 | | 6% |
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| - None (31!)
- Chat
- Job
- Merchandising
- RSS Feeds
- Sitemap |
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| 10. | What area needs improvement? |
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| Forum | | 124 | | 16% |
| Downloads | | 85 | | 11% |
| Business Directory | | 40 | | 5% |
| Product Directory | | 45 | | 6% |
| How To's | | 159 | | 20% |
| Nothing | | 289 | | 37% |
| Other (please specify) | | 40 | | 5% |
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| - Search (17)
- Performance (9)
- No version split |
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| 11. | Is it easy to find things on the site? |
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| 12. | What other features do you think should be included? |
| - Better search engine (forum/site)
- Nothing/Don't know/Can't think of any
- KB Articles, Hotfixes
- On-line chat
- Case studies/Success stories
- More tutorials for beginners
- User search by country |
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| 13. | Are you a registered user in the forum? |
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| 14. | How did you arrive at the site? |
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| Bookmark/By typing the address | | 162 | | 21% |
| By accident | | 11 | | 1% |
| Link from another site | | 23 | | 3% |
| Newsgroup | | 14 | | 2% |
| Referred by a friend | | 374 | | 48% |
| Search engine | | 152 | | 19% |
| Other (please specify) | | 46 | | 6% |
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| - Don't remember
- Referred by a colleague
- MBS Partner
- Mailing list |
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| Part II. About you |
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| 15. | What best describes you? |
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| Freelancer | | 48 | | 6% |
| IT employee | | 315 | | 40% |
| Microsoft employee | | 7 | | 1% |
| Microsoft partner | | 334 | | 43% |
| Microsoft end-user | | 63 | | 8% |
| Recruitment company | | 3 | | 0% |
| Other (please specify) | | 12 | | 2% |
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| - Instructor
- Consultant
- Business Owner
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| 16. | What best describes your function? |
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| Accounting | | 8 | | 1% |
| Administration | | 21 | | 3% |
| Consultant | | 226 | | 29% |
| Developer | | 420 | | 54% |
| Director | | 38 | | 5% |
| Sales/Marketing | | 16 | | 2% |
| Support | | 26 | | 3% |
| Other (please specify) | | 27 | | 3% |
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| - Trainer
- CTO
- IT Support & Development
- Project Manager
- Product Manager
- Student |
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| 17. | Where do you live? |
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| Netherlands | | 87 | | 11% |
| India | | 83 | | 11% |
| United States | | 70 | | 9% |
| Germany | | 67 | | 9% |
| Denmark | | 56 | | 7% |
| Belgium | | 52 | | 7% |
| United Kingdom | | 34 | | 4% |
| Italy | | 33 | | 4% |
| Spain | | 30 | | 4% |
| Sweden | | 23 | | 3% |
| France | | 19 | | 2% |
| Canada | | 17 | | 2% |
| Switzerland | | 14 | | 2% |
| Hungary | | 9 | | 1% |
| Russian Federation | | 9 | | 1% |
| New Zealand | | 8 | | 1% |
| Other | | 171 | | 22% |
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| 18. | What is your age? |
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| < 19 | | 0 | | 0% |
| 20 - 29 | | 259 | | 33% |
| 30 - 39 | | 331 | | 42% |
| 40 - 49 | | 154 | | 20% |
| 50 - 59 | | 34 | | 4% |
| > 60 | | 4 | | 1% |
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| 19. | Are you at this moment looking for a job in the Microsoft Business Solutions (Microsoft Dynamics) world? |
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