DC Dynamics NAVLync

The Dynamics NAVLync Add-on for Microsoft Dynamics NAV allows telephone operatives to access specific information regarding customers and contacts instantly. Providing direct access to contact information ensures enquiries are dealt with more effectively. This allows employees to deliver a more personal service, tailored to each specific customer.

The system saves time by searching and filtering through Dynamics NAV contacts automatically, using the caller's telephone number to present quick links to the caller's contact details within NAV. The Add-on allows the user to quickly open and update the relevant contact card, preventing errors and bad data.

Info url

http://www.dynamics-consultants.co.uk/dynamics-nav-add-ons/Lync-server-integration-dynamics-nav.aspx