Dynamics NAV

SD Case Manager

Author
Simply Dynamics Ltd
Category
Dynamics NAV
Date
22/02/2018
Size
312,35 KB
Downloads
251
MD5 digest
0115C9022997E6D213C3A084E7BA2B5A
Popularity
Downloaded 18 times in the last two weeks

SD Case Manager offers a highly flexible means of logging and tracking issues as cases with individual, configurable, case queues and workflows.

Create user-definable case workflows, template case actions, and case escalation rules. 

The level of flexibility allows SD Case Manager log and track different streams of cases in various concurrent ways:

  • as a Helpdesk Ticketing system;
  • as a Customer Care system;
  • as a Customer Service system;
  • as a Quality Control system;
  • as a system to log Company Processes.

Case Manager Video:

Info url

http://www.dynamicsshop.com/gr_product/sd-case-manager/